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Description:

IncubEx is looking to hire an IT Specialist.

RESPONSIBILITIES:

• Manage and monitor all installed computer systems, servers, and network infrastructure on-premises and cloud-based
• Proactively ensure the highest levels of system and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with vendors and IT team members to implement those fixes
• Install, configure, test, and maintain operating systems, application software, and system management tools
• Work with vendors and other IT team members on projects and problem resolution
• User environment management, including desktops/laptops, profile management, software delivery, etc.
• Respond to the needs and questions of IT users concerning their access to resources on the network and the operation of various software programs
• Provide 1st and 2nd-level IT user support
• Create and enhance documentation concerning IT systems and IT procedures
• Advocate for pushing IT standards, procedures, policies, and best practices
• Develop and communicate standards of use, operations, and security of the network, personal computers, and data
• Other duties, as assigned

Requirements:

• Bachelor’s degree in Information Technology (IT) or comparable degree preferred
• 1-3 years of operational experience in IT Infrastructure (network, server, DB, storage administration) – preferred but not required
• Microsoft products e.g., Office 365, Azure, OneDrive, SharePoint, Intune, and Teams
• Server Management incl. configuration, virtualization, patching, and backup – preferred but not required
• Familiarity with ticketing systems and RMM-based support
• Service-oriented approach in IT
• Customer service orientation (e.g., short response times, appropriate communication and continuous information flow, adequate solutions)
• Good analytical, communication, and presentation skills
• Drive for excellence in own work and cooperation with customers/ colleagues/ employees
• Interested in continuous learning

Benefits:

• Competitive compensation packages
• Fully sponsored healthcare insurance
• Partially sponsored dental insurance
• Partially sponsored vision insurance
• Fully sponsored disability insurance
• Flexible Spending Account
• Commuter/Parking Benefits
• 401K with 4% match
• Paid Time-Off
• Excellent company culture

About IncubEx:

At IncubEx, we believe that market-based solutions are the most effective way to address environmental issues and incentivize innovative green technologies. As a financial product development firm specializing in environmental commodities, we work with our partners and industry stakeholders to develop and grow environmental markets while providing our customers valuable services.

Ready to Apply?